OSS BSS System and Platform Market, (By Architecture Type: Service Fulfillment, Service Assurance, Revenue Management, Customer Management, Network Management System. By Network Type: Cable and Satellite, Fixed and Wireless, Mobile & Others. By Region - North America, Europe, Asia Pacific, and LAMEA) | Global Industry Size, Share and Forecast 2022-2032

The global OSS BSS system and platform market was valued at $34.2 billion in 2021 and it is expected to reach $99.5 billion at a CAGR of 9.70% between 2022 and 2032. OSS and BSS mainly manage and provide all the essential services to a large number of customers. Several systems now straddle OSS and BSS such as service assurance, service catalogs, and service management. Furthermore, OSS and BSS are the keys that mainly provide telecom infrastructure in meeting the demand of the network society.

By region, North America is dominating the OSS BSS system and platform market across the globe. 

The adoption of OSS and BSS is increasing due to the rising demand for telecom operators. They are focusing on providing solutions and services to various customers regarding many business operations by managing operational and communication networks, and generating revenue streams. Other factors such as growing demand for personalization, seamless service usage, and others have boosted the need for efficient portfolio and telecom site management software. Hence, these have driven the growth of the OSS and BSS system and platform market across the globe. Furthermore, OSS and BSS are the primary points of contact to manage the whole site portfolio. Therefore, OSS and BSS in telecom are often used together. However, the major relationship between OSS and BSS is simple. OSS generally passes various service orders and it also supplies the service assurance data and information to the BSS. After that, BSS focuses on managing the business aspects, which is associated with telecom site management to secure and maintain the quality, and support of many functions regarding business such as marketing, product offerings, sales, contracting, and services. Moreover, OSS and BSS together provide services such as order management, site inventory management, operations, and maintenance; customer and product management, contract management, billing and revenue management, and service fulfillment. Therefore, these major factors are estimated to drive the market growth during the forecast period from 2022 to 2032. 

Source: SAI Research

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Based on architecture type, the global OSS and BSS system and platform market is segmented into service fulfillment, service assurance, revenue management, customer management, and network management system. The revenue category is accounted for the maximum share in the last two years and this segment has been dominating the market for the last few years. The revenue management focuses on the settlement, charging, and billing enabling all kinds of services provided. Furthermore, this segment helps CSPs to improve the time-to-market and increase operational efficiency. However, the service providers are focusing on customer retention and try to make use of several tools including analytics. This is helping in managing the customer experience and is aimed at understanding different users’ behavior and hence targeting the right group. Therefore, the customer management category is also estimated to boost the OSS and BSS system and platform market across the globe. Based on network type, the global OSS and BSS system and platform market is categorized into cable and satellite, fixed and wireless, mobile, and others. The mobile category is expected to dominate the OSS and BSS market in upcoming periods due to the tremendous changes in CSPs and productions of advanced technology and increasing usage of mobile phones. Additionally, telecom operators are focusing on producing high-value mobile applications to offer better services to the customers. 

Based on regions, the OSS and BSS system and platform market is segmented into North America, Europe, Asia-Pacific, Latin America, Africa, and Middle East Country. Among these, the North American region has been dominating the OSS and BSS system and platform market across the globe and the region is expected to hold its leading position during the forecast period due to the growing demand for mobile phones, computers, and internet connection facilities. The rising number of subscribers and internet usage has increased the demand for end-user management, which is estimated to boost the market during the upcoming years from 2022 to 2032. Along with this region, Asia-Pacific is also expected to be the fastest-growing regional market during the forecast period. Developing countries such as India, China, South Korea, and Singapore, among others are continuously adopting 4G network technology, which is estimated to gain growth opportunities for OSS and BSS System and Platform market. Moreover, the new 5G network technology is trying to enter the market at present time, which would benefit the OSS and BSS system and platform market across the globe. 

Major global players are focusing on expanding their business growth by implementing new strategies and they have a very competitive product portfolio for end-to-end solutions in cloud technology, devices, solutions, and services for their worldwide customers. Recently, Amdocs Limited has launched America's 5G experience lab to rapidly unleash the network innovation in the 5G era. This has unlocked the new applications and services for an increasingly connected digital society. IBM offers operational support systems to telecommunications companies, which would help many end-users around the world. Moreover, Cisco Systems releases its cloud control framework to the public, which is focusing on making security certification ever more accessible. However, the Cisco Cloud Control Framework is now available to the customers. It would help save significant resources by enabling organizations to achieve cloud security certifications much more efficiently, which is expected to propel the growth of the OSS and BSS system and platform market across the U.S country. This company has also unveiled the industry’s first high-end Wi-Fi 6E access points, private 5G for the various enterprise as a managed service, and new high-powered Catalyst 9000X series switches with Cisco Silicon One to deliver high speeds and performance with the security needed for hybrid work. Therefore, these new launches and innovative products are expected to drive the OSS and BSS system and platform market in the upcoming future. 

According to the study, key players such as Amdocs Limited (U.S), Accenture Plc (Ireland), Bill Perfect (U.S), Capgemini (France), Comarch Sotware (Poland), CreoSpan Solutions (India), CSG International (U.S), Cisco Systems (U.S), Ericsson Telecommunications (Sweden), Huawei Investment and Holding (China), Hewlett Packed Enterprise (U.S), IBM Corporation (U.S), Kentik (U.S), Nokia Telecommunications (Finland), NEC Corporation (Japan), Oracle Corporation (U.S), Optiva (Canada), Siemen Automation (Germany), Samsung Group (South Korea), Starlite Technologies (India), Subex Limited (India),  Tata Consultancy Services (India), Whale Cloud (Malaysia), Western Electric (U.S), Xoriant Corporation (U.S), Xylem Inc (U.S), among others are leading the global OSS BSS system and platform market. 

Scope of the Report:

The Global OSS BSS System and Platform Market Has Been Segmented Into:

The Global OSS BSS System and Platform Market – by Architecture Type:

• Service Fulfillment
• Service Assurance
• Revenue Management
• Customer Management
• Network Management System

The Global OSS BSS System and Platform Market – by Network Type:

• Cable and Satellite
• Fixed and Wireless
• Mobile
• And Others

The Global OSS BSS System and Platform Market – by Regions:

North America

• U.S.
• Canada
• Mexico

 Europe

• Germany
• France
• Italy
• U.K.
• Russia
• Rest of Europe Countries

Asia-Pacific

• India
• China
• Japan
• South Korea
• North Korea
• Rest of Asian Countries

LAMEA

• Brazil
• Saudi Arabia
• Rest of LAMEA